Customer Service is Our Top Priority

We value all our customers and really appreciate it when a customer takes the time to leave positive comments relating to their “Imperial Car Supermarkets” experience. As a progressive used car retailer we also value your feedback in relation to those areas where you feel we could improve.

Please be assured we will review each and every testimonial posted here and in those cases where we may not have fully met your expectations we will be in contact.

If you haven’t yet provided us with your feedback, we really would love to hear from you - please submit your own testimonial or feedback.

This is the second car I’ve purchased from Imperial Cars so a happy returning customer. Great bunch of guys and a special thanks to Dale for a great deal on the car.

Audi Q5
Mark C
Newport Pagnell
December 2018
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Excellent team!

Mercedes-Benz CLA Class
John H
Mountsorrel
December 2018
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Friendly service.

BMW 2 Series
Mehul A
Mountsorrel
December 2018
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Amazing customer service, very welcoming, would recommend to anyone.

Mini Hatchback
Peter D
Halesowen
December 2018
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Great service. Very helpful, efficient and informative. Everything was explained clearly and all questions answered fully.

Audi A5
Paul R
Swanwick
December 2018
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Excellent transaction, well priced car, great customer service.

BMW 4 Series
Mark H
Mountsorrel
December 2018
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Roger was great - very pleased with the car, thank you!

Audi A6
Marius V
Mountsorrel
December 2018
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Great service from everyone at Imperial Cars, Ipswich.

Audi A3
Vyacheslav H
Ipswich
December 2018
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Great service from Jordan, all round brilliant service and from Kevin too.

Mercedes-Benz A Class
Thomas L
Ipswich
December 2018
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Great Service.

Honda Civic
Aileen M
Grangemouth
December 2018
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Excellent service. Neil was absolutely brilliant.

Audi Q3
Lee M
Exeter
December 2018
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Fantastic experience. Thank you!

BMW X6
Anthony F
Newport Pagnell
December 2018
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Excellence service from Sabeer and the Manager, very happy.

BMW 3 Series
Imranbhai G
Mountsorrel
December 2018
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Alex and Chris were amazing start to finish!

BMW 5 Series
Mukhtar B
Newport Pagnell
December 2018
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Thank you to David and the rest of the team for all your help.

Mercedes-Benz C Class
Claudia S
Grangemouth
December 2018
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Excellent.

Mini Countryman
Ryley H
Exeter
December 2018
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Very friendly and professional. Thanks Dan.

Skoda Octavia
Stephen F
Portsmouth
December 2018
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Darren and Chris were fabulous from start to finish. Highly recommended!

Honda CR-V
Denis G
Newport Pagnell
December 2018
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Wonderful experience, helpful staff.

Renault Captur
Julie P
Exeter
December 2018
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Very helpful and friendly.

BMW 1 Series
Eliott F
Mountsorrel
December 2018
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Very professional and friendly staff.

Peugeot 308
Kevin H
Mountsorrel
December 2018
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Made purchase of a car very easy, great service.

Vauxhall Insignia
Stephen S
Southampton
December 2018
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Great service throughout, very professional.

BMW 3 Series
Colin B
Mountsorrel
December 2018
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Great service, very friendly staff, good priced car.

Jaguar XF
David P
Mountsorrel
December 2018
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Thank you for the great care by the lovely staff.

BMW 3 Series
Harprit R
Halesowen
December 2018
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Big thank you to David for his patience and friendly manner.

Volvo XC60
Pieter S
Grangemouth
December 2018
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Really happy with the service, would happily come back for my next purchase.

Seat Alhambra
Mohammed K
Halesowen
December 2018
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Excellent service, very happy!!

BMW 1 Series
Ryan M
Ipswich
December 2018
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Friendly and very helpful. 5 star service.

Mercedes-Benz A Class
Jack W
Mountsorrel
December 2018
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Efficient, fast service and very professional.

BMW 1 Series
Gurdeep J
Mountsorrel
December 2018
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Great service.

BMW 118d Se Auto
Shannon J
Grangemouth
November 2018
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Great service. Very friendly staff. Will be back.

Mercedes-Benz E Class
Benjamin K
Mountsorrel
November 2018
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Very helpful.

Seat Leon
William M
Grangemouth
November 2018
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Alex and Chris were first class.

BMW 4 Series
Jeremy T
Newport Pagnell
November 2018
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Good service and competitive pricing, so we are a repeat customer.

Mercedes-Benz C Class
Dhansukh U
Mountsorrel
November 2018
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Quick and easy - Dan was great!

BMW 4 Series
Oscar T
Mountsorrel
November 2018
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Great service.

Volvo XC60
Ashley C
Ipswich
November 2018
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A+

Ford Kuga
Chris M
Grangemouth
November 2018
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Great service and excellent !

Mercedes-Benz C Class
William R
Ipswich
November 2018
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Great service from start to finish.

BMW 4 Series Gran Coupe
Stanley S
Grangemouth
November 2018
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We have been rated as 4.9 out of 5 based on 3139 ratings.